New ordering platform
Short interruption of orders and deliveries

The world is changing rapidly, and as you know, we like to embrace renewal and innovation at Serax. Therefore, we decided to invest in a new IT infrastructure to meet all the requirements and challenges of the future.

In concrete, for you, this means the launch of a new ordering platform that will be available 24/7. The choice was made for the very user-friendly NuORDER platform.

NuORDER will be your new ordering platform as of 3 October and will replace the current B2B webshop. You will soon receive more information and a clear instructional video about the operation of NuORDER.

Please note the following important dates:

Dear Customer,

  • Between Friday 30/9 at 4 pm and Monday 03/10 at 9 am, it will not be possible to place orders at

  • As of 03/10, you can place your online orders via the NuORDER new ordering platform

Although we are carefully preparing for the transition to the new system, there may be some issues in the days following the implementation. We will do everything we can to minimise the inconvenience to you and would like to thank you for your patience.

We hope that we have sufficiently informed you
and remain at your disposal for any questions you may have.

Your Serax team